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26+ years
Tech &
Service Delivery experience
Decades of experience working inside complex international technology organisations, leading IT operations, service delivery, governance and change at the intersection of strategy and practical implementation.
Complex international environments
Experience across global and distributed technology organisations with multiple regions, time zones and stakeholder groups.
IT operations & service delivery
Hands-on leadership of IT operations, service delivery, incident and problem management, and continual improvement in demanding environments.
Governance, change & operating models
Deep experience improving governance, operating models and ways of working across multi-supplier and cross-functional teams in Europe, Asia and North America.
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